In this world of similes, am I bear or a bear watcher?
The romantic part would suggest that I should be a polar bear, roaming across the business finding revenue leakage and then taking steps to address the problems.
But, I am not a romantic.
I am a bear watcher. I spend my time understanding the terrain, surveying the revenue and cost streams, the technologies, the money paths, getting to know the tools that I have at my disposal, developing the team and building the team spirit necessary to deliver.
Revenue Assurance is everybody’s responsibility. My responsibility is to help businesses down the path as far as they want to go. When they have gone as far as they think they need, and it no longer matters to them, then its time to move on. Business priorities change, resource and funding levels change, when it starts to matter to them again, then it matters to me.